Prolific Properties
Danielle Cho ran Prolific Properties with a lean four-person team and was stuck chasing late rent while fielding anxious owner calls. Greenhaus consolidated billing, reminders, and owner dashboards so she could scale to 320 doors without expanding payroll.
Flagship result
99% on-time collections in 60 days
Portfolio snapshot
320 doors
On-time rent
99%
Automated nudges and payment plans stabilized cash flow across 320 doors.
Owner calls
-12/week
Owner dashboards and annotated statements eliminated repetitive accounting Q&As.
Team time saved
8 hrs/week
Reconciliation and late-fee workflows run automatically inside Greenhaus.
Hear how Prolific Properties operates today
“Collections went from a fire drill to a formula. Owners see exact timelines and we rarely touch the phone anymore.”
Challenges before Greenhaus
Manual rent reminders created unpredictable cash flow and frequent write-offs.
Owners called multiple times per week to interpret statements exported from spreadsheets.
A patchwork of QuickBooks and email threads made reconciliation painful and error-prone.
Greenhaus playbook
How the team configured automations and dashboards.
Automated rent collection cadence
Greenhaus scheduled multi-channel reminders, payment plans, and promise-to-pay tracking tied directly to the ledger.
Owner insight hub
Owners logged into dashboards with real-time commentary, eliminating back-and-forth phone calls.
Close-the-books playbook
Reconciliation tasks triggered automatically with variance flags and approvals to keep the books clean.
Implementation timeline
Week 1
• Imported 220 historical doors from QuickBooks via the Greenhaus migration team.
• Configured late fee rules and owner dashboard templates.
Week 3
• Launched automated rent reminders with payment plan workflows for delinquent tenants.
• Trained owners on the new dashboard with a 20-minute webinar.
Week 6
• Achieved 99% on-time collections and documented the process for future hires.
• Rolled out referral dashboard that surfaced satisfied owners ready to recommend peers.
Grab the same resources Prolific Properties used
We share the exact playbooks, checklists, and dashboards after a quick discovery call so you can plug them into your process.
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